Stay Alert: How to Detect and Avoid Security Fraud & Attacks

As online fraud and investment scams become more common, it's essential to stay informed and vigilant to protect yourself and your assets.

Beware of Fraudsters Impersonating FOREX.com

Fraudsters may pose as representatives of FOREX.com, contacting you through email, text messages, phone calls or Social Media* sites. These criminals may offer advice, request payments, or send links to fake websites.

*Social Media is defined as sites that include but are not limited to: WhatsApp, LinkedIn, Facebook & Facebook Messenger, Telegram, Instagram, TikTok, YouTube, WeChat, Snapchat & Douyin.

Remember: FOREX.com will never:

  • Offer access to products and services via social media
  • Request payments or financial arrangements through social media
  • Send account updates or balances via personal text messages or direct social media messages

Tips for Protecting Yourself from Fraud

  1. Never Share Personal Information

    Keep your sensitive data, such as passwords and security answers, private. Regularly monitor account activity and set up alerts to detect unauthorized transactions or changes.

  2. Verify Communications

    If you receive suspicious or unexpected communication, verify its authenticity by contacting FOREX.com through official channels. FOREX.com will never ask for passwords or direct you to external websites via email or social media.

  3. Watch for Red Flags in Emails

    Be cautious of emails that use urgent language, request sensitive information, contain poor grammar, or come from unrecognized email addresses. Don't click on links or download attachments from unknown sources.

  4. Beware of Fake FOREX.com Websites

    Fraudsters may create websites that closely resemble the official FOREX.com site, altering characters in the domain name (e.g. FOREXx.com instead of FOREX.com). Always verify the website's URL before logging in or entering personal information.

  5. Double-Check Payment Instructions

    Scammers may request changes to payment instructions, tricking you into sending money to them. FOREX.com rarely changes its bank details. Always verify any change requests by contacting your FOREX.com representative or broker directly via pre-established official methods.

  6. Use Strong Passwords and Enable Two-Factor Authentication (2FA)

    Protect your accounts by using strong, unique passwords and enabling 2FA for an added layer of security.

  7. Be Cautious of Investment Scams

    Avoid unsolicited investment offers, especially those promising high returns with little risk. If it sounds too good to be true, it likely is.

What to Do If You Suspect Fraud

If you suspect fraudulent activity or believe you've been targeted by a scam, contact your local law enforcement immediately.

Security Fraud FAQs

How can I verify if a FOREX.com website is genuine?

Always ensure you are visiting the official FOREX.com website by checking the URL for "forex.com." Avoid clicking on links from unsolicited emails and verify website authenticity through official communication channels.
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What should I do if I receive suspicious communication claiming to be from FOREX.com?

If you receive unsolicited messages or offers claiming to be from FOREX.com, do not provide personal information. Contact FOREX.com directly via its official website to verify authenticity.
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How can I ensure I’m logging into a legitimate FOREX.com platform?

Use only official FOREX.com URLs and enable two-factor authentication (2FA) for added security. Never enter credentials on unfamiliar or redirected sites.
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What are red flags for fake FOREX.com investment opportunities?

Be wary of guaranteed returns, unsolicited offers, or requests for personal details. FOREX.com does not promise risk-free investments or contact individuals with unexpected offers.
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How do I confirm payment instructions are valid?

Always verify payment details directly with a FOREX.com representative using official contact methods. Never process transactions based solely on email instructions.
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What should I do if I suspect fraud?

Report suspected fraud immediately to FOREX.com through its official contact channels. If you believe you’ve been a victim, please contact your local law enforcement agency.
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